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| *Name: |
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| Please rate us on a scale of 1 to 5 on the following (5 being the best) |
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The levels of financial advice that you received from Barton Mortgage Corporation |
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The degree of efficiency & proactive service that you received from his/her team. |
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The degree in which we met your expectations on time frames, such as loan approval, closing, etc. |
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The amount of estimated closing costs vs. what you actually paid. |
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The level of courtesy from our staff. |
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The level of efficiency and clarity in getting your questions answered. |
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The overall experience of working with Bartom Mortgage Corporation |
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| Please express your honest feelings to the following: It's your feedback that can help my team & I improve. |
| 1. |
Is there anything that was important to you that we did not address? |
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What suggestions do you have for improving the level of our service? |
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When we find information that would be valuable to your mortgage plan, how would you like that information communicated? (E-mail, phone, etc...) |
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Is there another service that we can provide you with at this time or in the future, CPA's, financial planners, etc...? |
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Are your phone numbers changing? New home # |
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Would you recommend our team to a friend or relative? |
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Who do you know who is in need of our services at this time? |
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| 8. |
Are there any repair services or contractors needed for your home that we can provice referrals? |
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| Mortgage Loan Process |
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5 Very Much |
4 Somewhat |
3 Neutral |
2 Not Much |
1 Not at All |
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| *Barton Mortgage team members were accessible to me throughout the process. |
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5 |
4 |
3 |
2 |
1 |
N/A |
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| *Barton Mortgage team members returned my phone calls in a timely matter. |
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5 |
4 |
3 |
2 |
1 |
N/A |
| *Marton Mortgage team members are knowledgeable about products and processes. |
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5 |
4 |
3 |
2 |
1 |
N/A |
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| Please update information below with current contact information: |
| *Address: |
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| *State: |
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| *Zip: |
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| *Phone: |
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| Fax: |
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| *E-Mail: |
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To deliver your responses and end your survey please click the submit button. Thank you for choosing Barton Mortgage Corporation! |
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Barton Mortgage Corporation
Deron W. Barton, CMPS |